Gabriela Gutierrez

Location New York


25 Projects

Work History

Ecommerce Specialist
FTD Companies
Dec 2017 - Present
• Proactively make outbound calls to affiliated FTD Member Florists to evaluate their website content, link building, and other factors for search engine optimization (SEO) • Responsible for 1,000+ accounts within the US and Canada • Responsible for SEO content modifications to include HTML coding • Proactively audit the websites to ensure that information is accurate, content is current, the visual appearance is acceptable, and pages are free of errors • Work with third party vendors to better assist our member’s marketing needs • Evaluate active online marketing programs and develop efforts to improve and use the results to optimize future efforts • Create custom logos, banners, navigation buttons, and product images based on the member’s needs utilizing Photoshop • Work closely with Product Managers and Website Developers to do quality testing on new functionalities for our websites • Setup, monitor, and analyze pay per click ad campaigns • Participate in ongoing training by attending webinars and workshops for SEO and social media
Florist Online Gold Support Representative
FTD Companies
Oct 2014 - Dec 2017
• Refresh and maintain content for FTD Member websites • Market and merchandise websites to improve conversion • Educate members on search engine optimization (SEO) and other basic online terminology ... See more
Customer Service Representative
FTD Companies
Mar 2010 - Oct 2014
• Assisted affiliated FTD Member Florists with statement inquiries and FTD consumers with their flower or gift order inquiries • Negotiated credit requests with members or consumers and handled accordingly • Entered replacement orders for members to ensure the sales ... See more
Assistant Manager
CPI Corp.
Aug 2006 - Mar 2010
• Photographer and digital editor • Responsible for hiring and training new employees • Maximized sale opportunities by upselling profitable packages • Met or exceeded quarterly and yearly sales goals • Customer service/Cashier


Associate of Arts - AA
College of DuPage
2018 - 2020
City Colleges of Chicago-Harold Washington College
2005 - 2007